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As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.
We offer FREE shipping in the USA via FedEx, UPS, or USPS. Expedited shipping is usually available for an extra cost. Contact us before your purchase if you prefer an expedited shipping method.
After the order is processed, allow 2 to 7 business days for the product(s) to reach you if shipped to a U.S. address. We can ship to most P.O. boxes, except when shipped via UPS.
Nearly all of our brands can be shipped internationally using FedEx, UPS, USPS, DHL or other couriers. Go through the checkout process to receive a shipping quote. We use a service called Webinterpret who acts as a parcel forwarder. They are a PayPal partner and are located in Folcroft, Pennsylvania, USA. Therefore, if you purchase a product through our international checkout system the item(s) will be shipped to the forwarding warehouse and then to you. In this case please allow a couple weeks (or more) for the products to reach you. Duties/taxes will be due at delivery when using the international checkout (parcel forwarding service).
If you do not want to use this service, email us to receive a shipping quote for items shipped outside of the United States. You may also place an order on our online store and shipping charges will be calculated and an invoice emailed to you to cover these charges.
Optic LED products ship FREE worldwide (to any country). A lower value for customs purposes is typically declared on these products.
Items shipped internationally from the US may have VAT, duties, taxes, and/or local charges due at delivery. These charges are the responsibility of the customer and not LED Grow Lights Depot.
We offer HASSLE-FREE return shipping in the U.S. if you are not 100% satisfied for any reason. Many brands have a 90-day return policy. See our full Return Policy for rules and guidance on returning an item after purchase and for brand-specific return dates. A 10-20% restocking fee (depending on brand) may apply for returns within the dates of the return policy.
We have been in business since 2014 and are a top-trusted online retailer offering honest grow advice and top-of-the-line LED grow lights and other grow/harvest/extaraction equipment.
Founder/Owner Erik H. overseas that every customer is 100% satisfied with their purchase. If something is wrong, we will make it right guaranteed! Call, email, or message us anytime and we will get back to you in about 1 business day or less (typically with-in minutes or hours during normal business hours). We have your back!
We offer FREE shipping in the USA via FedEx, UPS, USPS, or other popular couriers.
Nearly all of our brands can be shipped internationally using FedEx, UPS, USPS, DHL or similar couriers. Go through the checkout process to receive a shipping quote. Some products ship internationally for free (such as Optic LED). Other products may have a shipping cost available on the product page (some HLG products, Electric Sky)
Items shipped internationally from the US may have VAT, duties, taxes, and/or local charges due at delivery.
Forget shopping locally or on other popular retail websites that charge tax. You can save a lot of money when buying though us since we do not charge tax in the USA.
We strive to ensure that we offer the absolute best prices online. Rest assured that you are receiving the best online price when you shop with us.
If you find a better price online before you order from us, we will match the competitor's price and give you an extra $10 for orders over $200 and $5 for orders under $200.
If you find an online store that offers a better price than us within one month of your purchase, let us know and we will provide a partial refund to match the price. (Not valid for products on Amazon or eBay. Because we are a for-profit business, we may refuse to offer a price match in which we incur a loss. This is rare.)
Finance your purchase in minutes! See our available financing options below:
You will buy confidently from us since only sell new, official products (no used items or clones). All warranties are new are 100% honored through the respective manufacturer.
We accept major credit cards, PayPal, Google Pay and debit transactions. All card payments are processed through our encrypted SSL security processing system. Your identity is always protected.
And just in case your purchase was not up to your standards, we offer hassle-free return shipping if you are not 100% satisfied for any reason. Many brands have a 30- to 90-day return policy.